Skip to main content

Dormant Accounts Baseline

What is a Dormant Account?

A dormant account is an account for which no interactive activity has occurred on the account in some months.

Dormant Accounts Baseline

The Dormant Account baseline allows you to set a certain number of months of inactivity (see guide on activity types below) before an account is considered dormant.

Two Types of Dormant Account Baselines

For Admins

For Users - (Non-Admins)

Need an Override? - Make the Screen Green

Have a particular set of users who use their accounts less. Please put them in a group and set a group baseline override for that group using the higher baseline value.

See the guide link below.

Need an Exception? - Make the Screen Green

Check out the guide link below.