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Billed Users

What we Bill

Octiga bill per allocated exchange online mailbox licence.

What we do NOT bill

We do not bill on unlicensed mailboxes such as shared mailboxes (unless it has an exchange licence explicitly assigned to it*. See note below) and unlicensed admins. We do not bill on licences that are not exchange online

Example:

A company has 20 employees and purchases 22 Exchange Online Licences of differing levels. It has allocated one exchange online licences to one of its shared mailboxes

It allocates

  • 10 x Exchange Online Business Premium Mailbox Licences to 10 users

  • 10 x Exchange Online Business Basic Mailbox Licences to 10 users

  • 1 x licence is not allocated

  • 3 x Admin accounts (unlicensed, no mailbox)

  • 5 x shared mailboxes (one of them has an exchange online licence assigned to it)

Octiga will bill for 21 units (for the two highlighted in bold above) in that month